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Shipping Policy




Notice: With the huge impact of cronavirus on global shipping service, orders within this time could be delayed for dispatching. Estimated shipping time is 14 - 28 days. We will follow your shipping details and keep you informed.  Take care, Everyone! 




1. Our goal is to offer you the best shipping options, no matter where you live. We deliver items to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. 



2. Free Delivery provide free shipping for all products! But for customers from some romote country should pay parts of extra shipping freight. Customer service will note you after payment. We cooperated with DHL, FEDEX, UPS and EMS shipping company, your package will arrival in time to match your program. 

3. Where Are Your Packages Shipped From

 Yes, almost 80% packages will be shipped out from China manufacture warehouse, part of our products will be directly shipped from our UK warehouse, you can check our top line category "UK Stock" . We guarantee all products will be of the same high quality. 

4. Steps of processing an order

Once order has been made from dentalplaza it will take 1-3 business days to process. and It will take about 10-13 days to arive in total. (Except sales peak season, heavy demand maybe makes some delay)
Step 1: Order confirmed by our system (0-1 business day)
Step 2: Order packaged by our storehouse (0-1 business days)
Step 3: Package carried to Courier or Express Center (1 day)
Step 4: Order processed by post to your destination.

5.. About Taxes and Duties offers reliable free shipping. All small parcels will be delivered under the mark of gift, with no dental words.  As per our data, only less than 1% of the package was opened and checked by customs of destination country. Customers are responsible to pay for the taxes if import taxes are charged. Although the possibility to have import taxes is near to zero, we strongly suggest that you'd better know your import policy before your purchase happens.


6. How can I check my order status?

dentalplaza  takes DHL, Fedex, USPS, Parcelforce, EMS, Royal Mail as main shipping method.
Tracking number will be offered through email for each order from dentalplaza, also updated online, so you can check by login.

7. Do you accept pick up service?

Sorry, we do not have that kind of service.